IMPROVING PERCEPTUAL DIMENSION OF KNOWLEDGE QUALITY BY AUDIT TECHNIQUES

Traian Surcel and Cristian Amancei ()
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Cristian Amancei: Academy of Economic Studies, Bucharest

No 52, Proceedings of the 4th International Conference on Knowledge Management: Projects, Systems and Technologies,Bucharest, November 6-7 2009 from Faculty of Economic Cybernetics, Statistics and Informatics, Academy of Economic Studies and National Defence University "Carol I", DEPARTMENT FOR MANAGEMENT OF THE DEFENCE RESOURCES AND EDUCATION

Abstract: This paper present the problems linked to the knowledge quality concept, taking into account the logical, the structural and the perceptual dimensions of knowledge quality. The logical dimension is based on data and software applications quality and can be improved by technical and computerized environment control audit. The structural dimension is discussed in connection with modularity, data base object model and redundancy check. To improve the perceptual dimension of knowledge quality we analyze the possibility of using the performance audit techniques. Thus way it can be offered to the managers the perception that data and knowledge have been well evaluated, in according with clear hypothesis, operational risks and with no missing analytical data. Two indicators, GPS - Quantitative Precision of the Supplier and TSD Total Stock Duration, are presented as examples of how the perceptual dimension can be improved by the performance audit.

Keywords: Knowledge Quality; Quality Dimensions; Perceptual Dimension; IT Audit (search for similar items in EconPapers)
JEL-codes: D83 (search for similar items in EconPapers)
Pages: 3 pages
Date: 2009-08
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Published in the Proceedings of the 4th International Conference on Knowledge Management: Projects, Systems and Technologies,Bu, November 6-7 2009, pages 241-243

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