Services in Innovation – Innovation in Services

Johan Hauknes

No 199813, STEP Report series from The STEP Group, Studies in technology, innovation and economic policy

Abstract: There has been a considerable gap between efforts to understand innovation and other change processes, and ongoing structural changes in national economies. The SI4S project has aimed at developing concepts, empirical evidence and proposals for practical action concerning the role of services in European innovation systems. The general objectives were to map, understand and analyse the changing role of services and service innovations as users, carriers, shapers and sources of innovations in European innovation systems, to design, formulate and integrate options for innovation and technology policies and business strategies that take into account the role of services in innovation and innovation in services.The project has approached the issues from three perspectives: statistical description and analysis of services development at a macro level, studies of innovation and the shaping of innovation processes in services at both the macro and micro-level, studies of services in innovation services, i.e. the development of a specific group of services (KIBS) and especially their contribution to innovation processes in a range of service and manufacturing industries.

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