Beheersing van het kwaliteitsperceptieproces bij diensten door middel van keurmerken

Henk Roest () and F.L. Tijssen

No FEW 499, Research Memorandum from Tilburg University, School of Economics and Management

Keywords: Quality Control; Service Industry; produktieleer/ produktieplanning (search for similar items in EconPapers)
Date: 1991
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