Shift assignment by integer programming techniques

Miguel Jerez and Daniel Villalba Vila
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Daniel Villalba Vila: Facultad de Ciencias Económics y Empresariales. Universidad Complutense de Madrid.

No 90-04, Documentos de trabajo de la Facultad de Ciencias Económicas y Empresariales from Universidad Complutense de Madrid, Facultad de Ciencias Económicas y Empresariales

Abstract: In this paper we describe an integer programming model designed to solve shift assignment problems. It is the nucleus of an interactive DSS called PETS. PETS has be en applied at 'El Corte Inglés', a big commercial corporation with over 30,000 salespeople, yielding substantial savings in personnel costs and improving the quality of service.

Keywords: Recursos humanos; Gestión de empresas. (search for similar items in EconPapers)
Pages: 18 pages
Date: 1990
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