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The Service Offshoring Code: Location Efficiencies for German Firms

Robert Fraunhoffer, Amit Karna and Florian Täube ()

ULB Institutional Repository from ULB -- Universite Libre de Bruxelles

Abstract: Due to unique task characteristics, different location requirements exist, which ultimately lead to unique location considerations. Based on our research, five decision factors are identified for service offshoring: wages, education, infrastructure, cultural distance, and corruption. Considering these decision factors, efficiencies for the offshoring locations are computed with a data envelopment analysis from a German point of view. The research concludes that the most efficient service offshoring countries, with an average efficiency of 97 %, are the Netherlands, Switzerland, the United Kingdom, and the United States.

Keywords: Service offshoring; Location efficiencies; DEA (search for similar items in EconPapers)
Date: 2013
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Handle: RePEc:ulb:ulbeco:2013/206773