Exploring Antecedents of Service Innovation Excellence in Manufacturing SMEs
Anita Van Gils,
Gaby Odekerken - Schröder and
Wilko Letterie ()
Additional contact information
Kars Mennens: Marketing and Supply Chain Management
Gaby Odekerken - Schröder: Marketing and Supply Chain Management
No 25, Research Memorandum from Maastricht University, Graduate School of Business and Economics (GSBE)
In this paper, we discuss factors that enable SMEs to achieve service innovation excellence. Using a knowledge based-perspective, we posit that absorptive capacity, which is the ability to identify, assimilate and exploit external knowledge, is one of these critical factors. Additionally, we investigate the effect of two potential drivers that can influence absorptive capacity, namely employee collaboration and an SME’s search breadth.
Keywords: strategy; business administration and economics (search for similar items in EconPapers)
JEL-codes: O31 (search for similar items in EconPapers)
New Economics Papers: this item is included in nep-cse, nep-ent, nep-ino and nep-sbm
References: View references in EconPapers View complete reference list from CitEc
Citations: Track citations by RSS feed
Downloads: (external link)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:unm:umagsb:2016025
Access Statistics for this paper
More papers in Research Memorandum from Maastricht University, Graduate School of Business and Economics (GSBE) Contact information at EDIRC.
Bibliographic data for series maintained by Leonne Portz ().