The benefits of limited feedback in organizations

Stephen Hansen

Economics Working Papers from Department of Economics and Business, Universitat Pompeu Fabra

Abstract: In most firms, managers periodically assess workers' performance. Evidence suggests that managers withhold information during these reviews, and some observers argue that this necessarily reduces surplus. This paper assesses the validity of this argument when workers have career concerns. Disclosure has two effects: it exposes the worker to uncertainty about future effort levels, but allows him to use current effort to influence his employer's beliefs about future effort. The surplus-maximizing disclosure policy reveals output realizations in the center of the distribution, but not in the tails. Thus, it is efficient for firms to reveal some but not all performance information.

Keywords: Performance Appraisal; Career Concerns; Incentives; Risk. (search for similar items in EconPapers)
JEL-codes: D82 D86 L20 M12 (search for similar items in EconPapers)
Date: 2010-07
New Economics Papers: this item is included in nep-bec and nep-cta
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (6)

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Persistent link: https://EconPapers.repec.org/RePEc:upf:upfgen:1232

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