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What is the Value Added by Caseworkers?

Michael Lechner and Jeffrey Smith

University of St. Gallen Department of Economics working paper series 2003 from Department of Economics, University of St. Gallen

Abstract: We investigate the allocation of unemployed indivduals to different subprograms within Swiss active labour market policy by the caseworkers at local employment offices in Switzerland in 1998. We are particularly interested in whether the caseworkers allocate the unemplyoyed to services in ways that will maximize the program-induced changes in their employment probabilities. Our econometric analysis uses unusually informative informative data originating from administrative unemployment and social security records. For the estimation we apply matching estimators adapted to the case of multiple programmes. The number of oberservations in this database is sufficiently high to allow for this nonparametic analysis to be conducted in narrowly defined subgroups. Our results indicate that Swiss caseworkers do not do a very good job of allocating their unemployed clients to the subprograms so as to maximize their subsequent employment prospects. Our findings suggest one of three possible conclusions. First, caseworkers may be trying to solve the problem of allocating the unemployed to maximize their subsequent employment, but may lack the skills or knowledgde to do this. Second, caseworkers may have a goal other than efficiency, such as allocating the most expensive services to the least well-off clients, that is not explicit in the law regulating active labour market policies. Third, the distortions of the local decision process could be due to federal authorities imposing strict minimum participation requirements for the various programs at the regional level.

Keywords: Targeting; Statistical Profiling; Statistical Treatment Rule; Active Labour Market Policy; Caseworkers (search for similar items in EconPapers)
JEL-codes: H00 J68 (search for similar items in EconPapers)
Pages: 55 pages
Date: 2003-02
New Economics Papers: this item is included in nep-geo
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Citations: View citations in EconPapers (10)

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Journal Article: What is the value added by caseworkers? (2007) Downloads
Working Paper: What is the Value Added by Caseworkers? (2003) Downloads
Working Paper: What is the Value Added by Caseworkers? (2003) Downloads
Working Paper: What is the Value Added by Caseworkers? (2003) Downloads
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