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The secret to job satisfaction is low expectations: How perceived working conditions differ from actual ones

Simona Cicognani, Martina Cioni () and Marco Savioli ()

Department of Economics University of Siena from Department of Economics, University of Siena

Abstract: Working conditions exert a major influence on accidents and illnesses at work as well as on job satisfaction and health, yet very little research has examined the determinants of working conditions. By exploiting the Italian Labour Force Survey, this paper provides evidence on the underlying factors affecting working conditions. It provides a behavioural interpretation of the results, which stems from the discrepancy between actual and expected working conditions. Workers declare their perceived working conditions influenced by the difference between the actual and the expected working conditions. Variables concerning personal characteristics, such as gender, education and being employed in the first job, shift expectations about working conditions and accordingly perceived working conditions. On the contrary, variables related to work characteristics, such as working full time, with shifts and in a large place, affect actual and thus perceived working conditions (negatively).

Keywords: Working conditions; Expectations; Perceptions; Actual conditions; Job satisfaction (search for similar items in EconPapers)
JEL-codes: D84 J24 J28 (search for similar items in EconPapers)
New Economics Papers: this item is included in nep-eur, nep-hrm and nep-lma
Date: 2017-03
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Working Paper: The secret to job satisfaction is low expectations: How perceived working conditions differ from actual ones (2016) Downloads
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