Improving Governance through Enhanced Citizen Engagement: The Case of Malaysia

Shahridan Faiez Bin Mohideen Abdul Kader and Vijayendra Rao

No 138279, Research and Policy Briefs from The World Bank

Abstract: Malaysia has focused on civil service reforms to improve the efficiency of public service delivery. This Research and Policy Brief argues that this method needs to be supplemented with an approach that makes officials more directly accountable to citizens. Improving governance by engaging citizens and strengthening local institutions is a policy implication that has lessons not only for Malaysia, but also for other countries around the world.

Keywords: Economics and Finance of Public Institution Development; Local Government; Regional Governance; Social Accountability; Inequality; De Facto Governments; Democratic Government; Public Sector Administrative&Civil Service Reform; Public Sector Administrative and Civil Service Reform; Educational Sciences (search for similar items in EconPapers)
Date: 2019-06-01
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