Modeling Business Negotiations for Electronic Commerce

G.E. Kersten and S. Szpakowicz

Working Papers from International Institute for Applied Systems Analysis

Abstract: E-commerce "localizes global markets" by opening remote markets to retail and to small companies. Newly developed E-commerce tools allow individual and organizational buyers to search for suppliers anywhere and make deals electronically. We propose a software agent that interacts with a buyer and elicits information about the criteria, preferences, and limitations, and that conducts business negotiation on behalf of the buyer. The agent has been implemented and tested in Negoplan, a software system that supports the simulation of decision processes. Results of several negotiation simulations are presented.

Date: 1998-03
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