Inventing Organizations of the 21st Century: Producing Knowledge Through Collaboration

Nina Kruschwitz and George Roth

Working Paper Series from MIT Center for Coordination Science

Abstract: This manuscript examines a Process Handbook (PH) special project using a learning history form. A learning history is an assessment-for-learning, designed such that its value is derived when read and discussed by teams interested in similar issues. Its contents come from the people who initiated, implemented, and participated in the documented efforts as well as non-participants who were affected by it. A learning history presents the experiences and understandings of people who have gone through a learning effort in their own words, in a way that helps others move forward without having to "re-invent" what the original group of learners discovered. The content of the learning history creates a context for conversation that teams within organizations wouldn't be able to have otherwise.

This learning history, and the PH project it describes, raises issues around knowledge creation and team structures by looking at how a project team of individuals from university, business, and consulting organizations was effective in creating new knowledge. The team members held different predispositions toward theory development, producing business outcomes, and developing capacity for action. Their complementary, and at times conflicting, interests provided a robust structure for knowledge creation. Knowledge created through this team structure is also multidimensional, having theoretical, methodological, and practical components.

Date: 1999-03
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