A Client-Community Assessment of the NGO Sector in Uganda

Abigail Barr and Marcel Fafchamps

Development and Comp Systems from University Library of Munich, Germany

Abstract: Using original survey data on beneficiary assessment, we examine the performance of the NGO sector in Uganda. In general satisfaction with NGO intervention is high.We find evidence that NGOs endeavour to redress the balance between rich and poor communities but also that NGOs neglect isolated communities, possibly for cost reasons, and that the accessibility of NGOs to beneficiary communities is lower in poor communities. These factors significantly reduce client-community satisfaction with NGOs. Levels of NGO induced community participation in decision making also vary, with some evidence that participation has an effect on community satisfaction. Some NGO staff are perceived as unresponsive, less than good at what they do, and self-serving, and these perceptions also have a negative impact on community satisfaction.

JEL-codes: O P (search for similar items in EconPapers)
Pages: 40 pages
Date: 2004-09-28
New Economics Papers: this item is included in nep-afr and nep-dev
Note: Type of Document - pdf; pages: 40
References: Add references at CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
https://econwpa.ub.uni-muenchen.de/econ-wp/dev/papers/0409/0409069.pdf (application/pdf)

Related works:
Journal Article: A client-community assessment of the NGO sector in Uganda (2006)
Working Paper: A client-community assessment of the NGO sector in Uganda (2004)
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wpa:wuwpdc:0409069

Access Statistics for this paper

More papers in Development and Comp Systems from University Library of Munich, Germany
Bibliographic data for series maintained by EconWPA ( this e-mail address is bad, please contact ).