Customer Service--A Need for Survival

Deepak Kumar and Pradip Sinha
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Deepak Kumar: ICFAI University Press , Hyderabad,India

Development and Comp Systems from University Library of Munich, Germany

Abstract: Customers are the ones who make or break a firm. It has become of utmost importance for today’s organizations to understand the true value of customers.

Keywords: Customer; Service (search for similar items in EconPapers)
JEL-codes: O P (search for similar items in EconPapers)
Pages: 4 pages
Date: 2005-08-05
New Economics Papers: this item is included in nep-bec
Note: Type of Document - pdf; pages: 4. Customer Service
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Persistent link: https://EconPapers.repec.org/RePEc:wpa:wuwpdc:0508002

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