Information technology innovations and commercial banking: A review and appraisal from an historical perspective
Bernardo Batiz-Lazo and
Additional contact information
Douglas Wood: Manchester Business School
Economic History from EconWPA
Technological innovation in general and information technology (IT) applications in particular, have had a major effect in banking and finance. Following Garbade and Silber (1978), this research reviews the effects on banking organisations with reference to front office or external changes as described by the nature of product and service offerings. Following Morris (1986) and Quintás (1991), the research also considers innovations in the back office or internal (operational function) changes brought about to banking organisations. Outstanding IT-based innovations are considered and grouped into four distinct periods: early adoption (1864-1945), specific application (1945-1965), emergence (1965-1980) and diffusion (1980-1995). The research then discusses the potential impact of more recent innovations (i.e. electronic purses, digital cash and Internet banking). As a result, the research provides an historical perspective on the main drivers determining adoption of technological innovation in retail banking markets.
Keywords: Banks; competition; IT innovation (search for similar items in EconPapers)
JEL-codes: N (search for similar items in EconPapers)
Note: Type of Document - pdf; to print on HP/PostScript/Franciscan monk; pages: 42
References: View references in EconPapers View complete reference list from CitEc
Citations View citations in EconPapers (2) Track citations by RSS feed
Downloads: (external link)
Working Paper: Information technology innovations and commercial banking: A review and appraisal from an historical perspective (2002)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:wpa:wuwpeh:0211001
Access Statistics for this paper
More papers in Economic History from EconWPA
Bibliographic data for series maintained by EconWPA ().