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Corportate strategy, centralisation and outsourcing in banking: case studies on paper payment processing

Bernardo Batiz-Lazo and Douglas Wood
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Douglas Wood: Manchester Business School

Economic History from University Library of Munich, Germany

Abstract: This is an empirical review of IT outsourcing as an emerging tool for corporate strategy after deregulation and other phenomena changed the suitability of the global/universal bank model. Case studies of UK commercial banks are used to focus on cost management of paper and electronic processing through insourcing and outsourcing arrangements to change the size/efficiency equation in banking. The analysis discusses the corporate strategy and corr capabilities ussues behind a number of innovations and illustrates how outsourcing and other third party arrangements alters strategic balance albeit as a component of overall strategy. The paper establishes why outsourcing decisions have been concentrated in particular aspects of banking and discusses the competitive and environmental forces which have contributed to this focus.

JEL-codes: N (search for similar items in EconPapers)
New Economics Papers: this item is included in nep-com, nep-his and nep-rmg
Date: 2003-01-29
Note: Type of Document - pdf; prepared on ; to print on ; pages: 32
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