Control and Assurance in E-Commerce: Privacy, Integrity, and Security at eBay

Rong-Ruey Duh, Shyam Sunder and Karim Jamal

Yale School of Management Working Papers from Yale School of Management

Abstract: Concern about privacy, integrity, and security of online transactions hampers absorption of e-commerce technologies as a normal way of doing business. To gain acceptance and trust of their participants, all organizations much achieve control or expectations equilibrium - a state where participants choose to do what others expect of them. Establishing control in e-commerce requires us to expand the traditional view of internal control to encompass the activities of customers, suppliers, and other "outside" users of their electronic platforms. We present a framework for analyzing control in online auctions. Privacy, authentication, and denial-of-service attacks are three classes of risk especially prevalent in e-commerce. Using the control practices of eBay as an illustrative example, we suggest possible ways of controlling these

Date: 2002-12-01, Revised 2003-01-01
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://repec.som.yale.edu/icfpub/publications/2424.pdf (application/pdf)

Related works:
Working Paper: Control and Assurance in E-Commerce: Privacy, Integrity, and Security at eBay (2003)
Working Paper: Control and Assurance in E-Commerce: Privacy, Integrity and Security at eBay (2001)
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ysm:wpaper:ysm316

Access Statistics for this paper

More papers in Yale School of Management Working Papers from Yale School of Management Contact information at EDIRC.
Bibliographic data for series maintained by ().