On Horns and Halos: Confirmation Bias and Job Rotation

Daniel Müller

No 05/2010, Bonn Econ Discussion Papers from University of Bonn, Bonn Graduate School of Economics (BGSE)

Abstract: Confirmation bias, which refers to unintentional and unknowing selectivity in the use of evidence, belongs to the major problems faced by organizations. In this article, we discuss job rotation as a natural solution to this problem. In a nutshell, adopting job rotation provides an organization that is plagued by confirmation bias with a more reliable informational footing upon which to base its decisions. Job rotation, however, also comes with a cost, e.g. a loss of productivity or a disruption of work flows. We study this trade-off and identify conditions under which job rotation and specialization are each optimal.

Keywords: Confirmation Bias; Job Rotation; Work Organization (search for similar items in EconPapers)
JEL-codes: M12 M54 (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:zbw:bonedp:052010

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