Strategies for Effective Knowledge Sharing and Encouraging Use of Digital Asset Mapping Platforms: Insights from Community-Based Organizations

Erezi Ogbo-Gebhardt

24th ITS Biennial Conference, Seoul 2024. New bottles for new wine: digital transformation demands new policies and strategies from International Telecommunications Society (ITS)

Abstract: Perhaps due to the growing array of digital inclusion programs that are increasingly offered by community organizations, states are examining ways to help their residents search – and determine their eligibility – for programs within their communities. To this end, several states are conducting digital asset mapping and plan to build a publicly accessible repository of these assets. However, there is a risk that the platform will be built yet acceptance and use will be low. This paper discusses the case of North Carolina and presents emergent themes from local community-based organizations on current knowledge sharing practices in digital inclusion ecosystems within communities and insights on key factors to encourage adoption and use of the digital asset inventory platform.

Keywords: Community Informatics; Digital Inclusion; Asset Mapping; Participatory Research; Knowledge Sharing (search for similar items in EconPapers)
Date: 2024
New Economics Papers: this item is included in nep-knm and nep-pay
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