Cooperative service provisioning with OTT players: An explorative analysis of telecommunication business models

Felix Limbach

25th European Regional ITS Conference, Brussels 2014 from International Telecommunications Society (ITS)

Abstract: The contribution of this paper is manifold. First, it provides a cooperation taxonomy for partnerships between telecommunication operators and Over-The-Top service providers. Second, it explores the impact of cooperative service provisioning on the telecommunication operator's business model. As a result of a literature review seven types of service cooperation are identified. A business model ontology is used to assess value creation activities, customer relations and financial aspects for three generic value creation patterns. Results indicate that cooperation facilitates innovation, quality, service differentiation and tailored customer services.

Date: 2014
New Economics Papers: this item is included in nep-cse and nep-sbm
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Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:zbw:itse14:101388

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