EconPapers    
Economics at your fingertips  
 

Digitalization of Operations Management with Emotional and Intelligence Tools. Blockchain and IoT integration, the last disruption?

Serrano-Calle, Silvia, Tomás Robles, Diego Martín and Raquel Mateos

29th European Regional ITS Conference, Trento 2018 from International Telecommunications Society (ITS)

Abstract: Digital advances and the emergence of disruptive technologies have dramatically changed the business models across sectors and operations economics. The scope of this paper is to contribute to analyze the current disruptive revolution in operations management in a digitalized global market focusing on the impact of blockchain technology and IoT integration. New intelligence tools and emotional analysis are contributing to add trust and promote digital expansion across different sectors. Given the high economic impact of the operations management on virtually all productive enterprises, the benefits of digitalizing operations have continuously increased productivity and enhanced international competitiveness. This paper studies the opportunities of what could be one of the last disruptions in operations management, the introduction of blockchain combined with IoT technology and emotional intelligence tools to automate, in a cryptographically verifiable process, activities in digital supply chain networks. Keywords: Blockchain, IoT, Supply Chain Network, Operations Management, Digital Policy Funding: The research leading to these results has received funding from the Spanish Ministry of Economy and Competitiveness through SEMOLA project (TEC2015-68284-R) and from the Autonomous Region of Madrid through MOSI-AGIL-CM project (grant P2013/ICE-3019, cofunded by EU Structural Funds FSE and FEDER).

JEL-codes: L23 L81 M11 (search for similar items in EconPapers)
New Economics Papers: this item is included in nep-ict and nep-pay
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: Track citations by RSS feed

Downloads: (external link)
https://www.econstor.eu/bitstream/10419/184967/1/Serrano-Calle-et-al.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:zbw:itse18:184967

Access Statistics for this paper

More papers in 29th European Regional ITS Conference, Trento 2018 from International Telecommunications Society (ITS)
Bibliographic data for series maintained by ZBW - Leibniz Information Centre for Economics ().

 
Page updated 2019-04-13
Handle: RePEc:zbw:itse18:184967