The Effect of Personalized Feedback on Small Enterprises’ Finances in Uganda

Helke Seitz (), Lukas Menkhoff and Antonia Grohmann

VfS Annual Conference 2019 (Leipzig): 30 Years after the Fall of the Berlin Wall - Democracy and Market Economy from Verein für Socialpolitik / German Economic Association

Abstract: This study examines the effect of two different finance trainings on business outcomes. The first training is based on a "rule-of-thumb" approach, teaching simple financial rules. The content of the second training is exactly the same but additionally provides personalized feedback on past financial performance and practices of the entrepreneur. Running a small intervention targeting 500 small and micro entrepreneurs in Kampala (Uganda), we find that the additional personalized feedback significantly improves overall savings by 0.279 standard deviation units. Analysing the specific feedbacks provided we find that not all feedbacks work in the same way to change behavior in the desired direction.

Keywords: Financial Training; Feedback; Small Business Growth; Economic Development (search for similar items in EconPapers)
JEL-codes: D22 L26 O12 O16 (search for similar items in EconPapers)
Date: 2019
New Economics Papers: this item is included in nep-ent and nep-fdg
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Citations: View citations in EconPapers (1)

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Related works:
Journal Article: The Effect of Personalized Feedback on Small Enterprises’ Finances in Uganda (2022)
Journal Article: The Effect of Personalized Feedback on Small Enterprises’ Finances in Uganda (2020)
Working Paper: The Effect of Personalized Feedback on Small Enterprises’ Finances in Uganda (2019)
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Persistent link: https://EconPapers.repec.org/RePEc:zbw:vfsc19:203630

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