ISO 9000 in French and German car industry: how international quality standards support varieties of capitalism

Bob Hancké and Steven Casper

No FS I 96-313, Discussion Papers, Research Unit: Economic Change and Employment from WZB Berlin Social Science Center

Abstract: This paper discusses the introduction and implementation of ISO 9000 qualitystandards in the German and French car industry. Rather than a transfer of a set ofconcrete, well-understood rules, which are ready to be implemented, the paperargues, the quality standards have to be reconstructed and redefined by the relevantsocial actors during their introduction and implementation. They therefore providesolutions to very different problems in the two countries, and convergence in theorganisation of production, in principle more likely in this setting than any other, thusdoes not result from this process.

Date: 1996
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