Client Satisfaction Towards Municipal Solid Waste Management Service in Jimma City, South West Ethiopia

Yohannis Fetene
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Yohannis Fetene: Ethiopian Environment & Forest Research Institute, Jimma Research Center, Ethiopia

International Journal of Environmental Sciences & Natural Resources, 2018, vol. 13, issue 3, 81-86

Abstract: The present study was conducted on solid waste management of Jimma City municipality to find out the client satisfaction of solid waste management services and to find out the factors associated with client satisfaction of solid waste management services. The study was performed with 260 respondents of Jimma City residents. Data were collected using a structured questionnaire. Majority of the respondents 166 (63.85%) in the study areas were used municipal solid waste management service rendered by Jimma city municipality. Out of these 124(74.7%) of clients were unsatisfied with the service.

Keywords: earth and environment journals; environment journals; open access environment journals; peer reviewed environmental journals; open access; juniper publishers; ournal of Environmental Sciences; juniper publishers journals; juniper publishers reivew (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:adp:ijesnr:v:13:y:2018:i:3:p:81-86

DOI: 10.19080/IJESNR.2018.13.555865

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