Does the ‘Process’ of Process Capital Matter to Performance? Evidence from Kenyan Commercial Banks

Peter Nderitu Githaiga, Josephat Cheboi Yegon and Joyce Kimosop Komen
Additional contact information
Peter Nderitu Githaiga: Moi University, Department of Accounting and Finance, Kenya.
Josephat Cheboi Yegon: Moi University, Department of Accounting and Finance, Kenya.
Joyce Kimosop Komen: Moi University, Department of Accounting and Finance, Kenya.

Indian Journal of Commerce and Management Studies, 2019, vol. 10, issue 2, 37-46

Abstract: Globalization, changing customer expectation and shrinking product life-cycle depict process capital as a key source of competitive advantage. Consequently, organizations are gradually becoming more process oriented to survive a dynamic environment. Scanty literature exists on the process capital-performance causality hence glaring misconception on measurement of process capital. Previous studiesoverlooked the process aspect of process capital; which apparently is the most important to performance. Therefore, this study argues that the “process” of process capital is what matters to performance. This hypothesis is tested using panel data for the years 2008-2017extracted from a sample of 31 commercial banks in Kenya. The findings show that process capital has a positive and significant effect on performance (ß = 0.275, ?-value 0.000

Keywords: Process capital; firm performance; efficiency; Intellectual capital. (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://scholarshub.net/index.php/ijcms/article/view/17/15 (application/pdf)
http://scholarshub.net/index.php/ijcms/article/view/17 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aii:ijcmss:v:10:y:2019:i:2:p:37-46

DOI: 10.18843/ijcms/v10i2/06

Access Statistics for this article

Indian Journal of Commerce and Management Studies is currently edited by Dr. Arif Anjum

More articles in Indian Journal of Commerce and Management Studies from Educational Research Multimedia & Publications,India
Bibliographic data for series maintained by Mr. Asif Anjum ().