Trust as an element of informal coordination and its relationship with organizational performance

Marco Tulio F. Zanini and Carmen P. Migueles
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Marco Tulio F. Zanini: Universidade Federal da Paraíba (PPGE/UFPB), Brazil
Carmen P. Migueles: Universidade Federal do Rio Grande do Sul (PPGE/UFRGS), Brazil

Economia, 2013, vol. 14, issue 2, 77_87

Abstract: The main objective of this article is to contribute to a better understanding of trust issues within organizations to expand and refine theoretical constructs. Trust is approached in the economic perspective as a social mechanism for management. We seek to understand the role of trust in the informal coordination of relational contracts. We approach trust as a critical element in the execution of diverse organizational tasks and its mediating relationship with organizational performance. We conclude that trust is central to a better understanding of relational contracts and that investments made in a management style based on trust should observe economic rationality.

Keywords: Trust; Informal coordination; Relational contract; Organizational performance (search for similar items in EconPapers)
JEL-codes: J4 J41 M M5 M55 (search for similar items in EconPapers)
Date: 2013
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Citations: View citations in EconPapers (4)

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