Leveraging Intellectual Capital for Industry 4.0: An Analysis of Strategic Alignment and Organizational Readiness

Kardina Kamaruddin, Hafiza Besar Saa’id, Hafiza Besar Saa’id and Indra Abeysekera
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Kardina Kamaruddin: Faculty in Business Management, Universiti Teknologi MARA, Kampus Sungai Petani, 08400, Merbok, Kedah.
Hafiza Besar Saa’id: Faculty in Business Management, Universiti Teknologi MARA, Kampus Sungai Petani, 08400, Merbok, Kedah.
Hafiza Besar Saa’id: Northern Heart Hospital, 2, Peel Hwy, Georgetown, 10350 George Town, Penang
Indra Abeysekera: Charles Darwin University, Darwin, Australia

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 10, 379-390

Abstract: The advent of Industry 4.0 has fundamentally transformed organizational operations by integrating advanced technologies such as artificial intelligence (AI), the Internet of Things (IoT), big data, and robotics. This paper explores the concept of organizational readiness in the context of Industry 4.0, emphasizing the critical role of Intellectual Capital (IC)—comprising human, structural, and relational capital—and its strategic alignment with organizational objectives. The paper highlights the unique challenges faced by public sector organizations, including rigid bureaucratic structures and limited resources, in achieving this alignment. Despite these challenges, the strategic management of IC is crucial for fostering innovation, operational efficiency, and adaptability in public sector institutions. The proposed conceptual framework outlines how IC components can be aligned with Industry 4.0 strategies, enhancing organizational readiness and facilitating the successful adoption of emerging technologies. This research contributes to the broader discourse on public sector transformation by offering theoretical insights and practical guidance on leveraging IC to navigate the complexities of Industry 4.0. Further empirical research is necessary to validate these relationships across different public sector contexts.

Date: 2024
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