Relationship Between Work-Life Balance and Organizational Citizenship Behaviour

Low Chin Soon, Irmawati Norazman, Nor Amira Syairah Zulkarnaini and Satriadi
Additional contact information
Low Chin Soon: Human Resource Development Department,
Irmawati Norazman: School of Human Resource Development & Psychology,
Nor Amira Syairah Zulkarnaini: Faculty of Social Science and Humanities,
Satriadi: STIE Pembangunan Tanjung pinang, Indonesia University Technology Malaysia

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 11, 3490-3500

Abstract: This study aims to examine the relationship between work-life balance (WLB) and organizational citizenship Behaviour (OCB) among nurses in a hospital at Malaysia. The work-life balance dimensions were identified and involved the nature of work, work flexibility, workload, compensation, organizational support, and personal life. The organizational citizenship Behaviour dimensions involved altruism, conscientiousness, sportsmanship, courtesy, and civic virtue. The cross-sectional study was conducted by using quantitative methods, and the nurses in a hospital were selected as target respondents. The online survey questionnaires were distributed to the respondents through google forms. A total of 160 questionnaires were distributed and 116 responded, which showed the return rate of the survey was 72.50%. Statistical Package for the Social Science version 29 (SPSS version 29) application is used to analyses the descriptive analysis included the mean score, frequency, standard deviation, and percentage to determine the level of work-life balance (WLB) and organizational citizenship Behaviour (OCB) among respondents. The inferential analysis which is the Pearson Correlation was used to examine the relationship between two variables. The findings showed the respondents’ WLB and OCB levels at a high level. Meanwhile, there was a positive, significant and moderate relationship between WLB and OCB. The researchers recommended the organization to regularly monitor employee satisfaction and having feedback sessions to enhance the high level of WLB and OCB and lastly the researchers suggested to the future researchers to explore the same topic with a broader sample encompassing diverse industries to enhance the study’s generalizability.

Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.rsisinternational.org/journals/ijriss/ ... sue-11/3490-3500.pdf (application/pdf)
https://rsisinternational.org/journals/ijriss/arti ... tizenship-behaviour/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bcp:journl:v:8:y:2024:i:11:p:3490-3500

Access Statistics for this article

International Journal of Research and Innovation in Social Science is currently edited by Dr. Nidhi Malhan

More articles in International Journal of Research and Innovation in Social Science from International Journal of Research and Innovation in Social Science (IJRISS)
Bibliographic data for series maintained by Dr. Pawan Verma ().