How Satisfied are Employees in Manufacturing Sector in Malaysia?

Zaherawati Zakaria, Nazni Noordin, Amirah Othman and Mohd Zool Hilmie Mohamed Sawal
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Zaherawati Zakaria: Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia
Nazni Noordin: Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia
Amirah Othman: Faculty of Administrative Science and Policy Studies, Universiti Teknologi MARA, Malaysia
Mohd Zool Hilmie Mohamed Sawal: Faculty of Information Management, Universiti Teknologi MARA, Malaysia

International Journal of Research and Innovation in Social Science, 2024, vol. 8, issue 9, 1026-1037

Abstract: Measuring job satisfaction in the manufacturing sector can be more difficult than in other industries due to the characteristics of the workplace. Physical working conditions, job security, salary, and organisational culture all have a substantial impact on employee happiness in the manufacturing industry. Understanding work satisfaction in Malaysia’s manufacturing sector demands a comprehensive approach that considers the industry’s particular difficulties and considerations. As a result, the researchers chose Bbraun Medical Industry Sdn Bhd, a well-known company in Penang, Malaysia, to investigate employee satisfaction in the Malaysian manufacturing industry. The goal of this study is to investigate the factors that influence job satisfaction among 50 respondents. The study employed the quantitative method of a survey, and the findings indicate that there is a substantial association between job satisfaction with flexibility, nature of work, benefits, and a positive relationship with the supervisor. In their recommendations, the researchers believe that there is potential for improvement in terms of providing welfare and benefits to front-line operators in every industrial industry. By addressing these issues, employees’ job happiness will increase, as will company performance. Perhaps in future research, more studies of job satisfaction will be done in a wider scope of methods, sample size and territories and variables to get more in-depth analysis in various manufacturing industries.

Date: 2024
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