The level of digitalization of Italy's local administrations: north-south differences

Walter Giuzio () and Marco Corradetti ()
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Walter Giuzio: Bank of Italy
Marco Corradetti: Bank of Italy

No 680, Questioni di Economia e Finanza (Occasional Papers) from Bank of Italy, Economic Research and International Relations Area

Abstract: The paper examines indicators of the level of digitalization of local administrations in Italy, identifying differences between the South and the rest of the country. In particular, the paper analyses the following elements: ability to provide online services, basic IT infrastructure, integration of available technologies, governance of innovation processes, and training activities. Italy ranks 18th among 28 European countries for digital public services availability. Only one in three administrations are able to provide services to citizens and businesses through their websites. The South has basic IT infrastructure and systems integration in line with the Centre-North, but scores lower in the provision of online services, governance of innovation and training activities.

Keywords: e-government; online services; digitalization; governance; public administration. (search for similar items in EconPapers)
JEL-codes: H83 O33 O38 (search for similar items in EconPapers)
Date: 2022-04
New Economics Papers: this item is included in nep-ict, nep-pay and nep-ure
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Persistent link: https://EconPapers.repec.org/RePEc:bdi:opques:qef_680_22

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