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Conflict Dynamics and Emotional Dissonance during the Family Business Succession Process: Evidence from the Tunisian Context

Hedi Yezza, Chabaud Didier and Calabrò Andrea
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Chabaud Didier: Chaire ETI, IAE Paris-Sorbonne Business School, Paris, France
Calabrò Andrea: IPAG Entrepreneurship and Family Business Center, IPAG Business School, Nice, France

Entrepreneurship Research Journal, 2021, vol. 11, issue 3, 219-244

Abstract: This article aims to understand how emerging conflicts evolve and generate negative emotions during family firms’ succession process. Relying on previous research on emotional dissonance and conflict, we conduct a single longitudinal case study by interviewing the successor, the predecessor, and other family members in a family firm in the Tunisian context. The results show that emotional dissonance plays a critical role in conflict escalation between successors and predecessors. Family systems and cultural factors explain challenges in managing emotions; however, emotions associated with family events can facilitate the evolution of the succession process by resolving conflict. This study thus reveals how and why emotions and conflicts arise during the succession process.

Keywords: family business; succession process; conflict; emotions; emotional dissonance (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (4)

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DOI: 10.1515/erj-2019-0294

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