Vermont Agency of Transportation Employee Retention and Knowledge Management Study

Glenn McRae, Carol Vallett and Jennifer Jewiss

Institute of Transportation Studies, Working Paper Series from Institute of Transportation Studies, UC Davis

Abstract: In 2015, the Vermont Agency of Transportation (VTrans) developed a new strategic plan that included five goals that would support the agency’s mission and vision. Goal 5 of the plan is: Develop a workforce to meet the strategic needs of the agency. VTrans leaders were concerned with the loss of employees due to turnover and the subsequent impact of knowledge loss on the operations of the agency. This applied research study used a mixed methods approach in data gathering to help determine the state of employee retention and knowledge management (KM) at VTrans and to provide tools that could help with both retention and KM issues. Key steps in this study involved an organizational assessment of turnover and KM practices at VTrans, a scan of other state DOTs concerning retention and KM practices, and a pilot project to address both issues. With guidance provided by a Technical Advisory Committee (TAC), the decision was made to focus most of the research in specific units of the Highway Division. View the NCST Project Webpage

Keywords: Business; Social and Behavioral Sciences; Employees; Knowledge management; Labor force; Strategic planning (search for similar items in EconPapers)
Date: 2018-10-01
New Economics Papers: this item is included in nep-knm
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.escholarship.org/uc/item/2v5096wc.pdf;origin=repeccitec (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:cdl:itsdav:qt2v5096wc

Access Statistics for this paper

More papers in Institute of Transportation Studies, Working Paper Series from Institute of Transportation Studies, UC Davis Contact information at EDIRC.
Bibliographic data for series maintained by Lisa Schiff ().