QUALITY OF MANAGEMENT IN PUBLIC ADMINISTRATION

Ileana (bădulescu)anastase and Carmen Maria Bucur
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Ileana (bădulescu)anastase: Universitatea Tomis Constanta
Carmen Maria Bucur: Universitatea Tomis Constanta

Management Intercultural, 2015, issue 33, 225-227

Abstract: This paper shows the emmergence of strong aspects that require a deep transformation of the organization through the implementation of the Quality and management. We start from knowing the status of the organization, the environment, and through continuous improvement, the implementation of the Quality of management will try to reach stages closer to excellence. In this sense, the applyable practice in Public Administration must start from something elementary and simple, to allow the realization of some improvements, with a modern administration, with a number of considerable tasks. The introduction of a system of Quality management must be the decision of superior management, and the idea that sustains the arguments must be the following: the growth of productivity, the raise of income, the improvement of the image, the growth of competitiveness, the reducing of costs, the improvement of the environment. This way, reductions of consumptions in the Public Administration through improvements in the Quality of management must be determined.

Keywords: transactions; services; improving the image; tasks (search for similar items in EconPapers)
JEL-codes: H83 (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (1)

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