Local Public Transport in Vienna by Wiener Linien - Governance and Provision of Services

Thomas Kostal (), Verena Michalitsch () and Gabriel Obermann ()
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Thomas Kostal: Institute for Public Sector Economics, Department of Economics, WU Vienna University of Economics and Business, Austria
Verena Michalitsch: Institute for Public Sector Economics, WU Vienna University of Economics and Business, Austria
Gabriel Obermann: Institute for Public Sector Economics, Department of Economics, WU Vienna University of Economics and Business, Austria

No 1417, CIRIEC Working Papers from CIRIEC - Université de Liège

Abstract: The subject of this case study, Wiener Linien GmbH & Co KG, is the biggest company in Austrian local and regional transport sector. As a formally independent enterprise under private law and owned by the city, it has been the sole provider of local public passenger transport services in the City of Vienna since 1999. The organisational model applied in Vienna is an in-house solution in accordance with EU law, with Wiener Linien acting as an integrated operator, although it has subcontracted bus transport services partly to private enterprises. The quality of the transport services provided by Wiener Linien consistently receives high ratings in international comparisons and rankings. The case study endeavours to analyse the structures and strategies which can be regarded as relevant factors for successful provision of public services, and to draw conclusions for the governance of public enterprises in a dynamic environment, entrusted with the provision of key services of general economic interest and with a clear public mission. The paper presents a summary of main findings and conclusions, as well as a few lessons learned derived from the Viennese experience.

Keywords: Local public enterprises; local public passenger transport; public service obligation; public service provision; services of general economic interest; governance; regulation; in-house solution; case study; Austria; Vienna (search for similar items in EconPapers)
Date: 2014
New Economics Papers: this item is included in nep-tre and nep-ure
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Persistent link: https://EconPapers.repec.org/RePEc:crc:wpaper:1417

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