Trust: A Neglected Variable in Team Effectiveness Research

Sandra Kiffin-Petersen

Journal of Management & Organization, 2004, vol. 10, issue 1, 38-53

Abstract: Trust is frequently espoused as being critical to effective team processes and performance. Yet, few studies have investigated the relationship between trust and team processes, or team effectiveness. There is currently a need to locate propensity to trust (a personality composition variable) and intragroup trust (an emergent state) within mainstream team effectiveness models, not only to provide much-needed theoretical and empirical support for trust's central role in team effectiveness, but also to increase our understanding of how trust influences team effectiveness. This paper argues that trust is a neglected variable within team effectiveness research that requires further empirical investigation.

Date: 2004
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