An Approach to Personnel Selection in the Tourism Industry Based on the SWARA and the WASPAS Methods

Professor Snezana Urosevic (), Darjan Karabasevic (), Dragisa Stanujkic () and Mladjan Maksimovic ()
Additional contact information
Professor Snezana Urosevic: Technical Faculty in Bor, University of Belgrade, Serbia
Darjan Karabasevic: Faculty for Applied Management, Economics and Finance Business Academy University, Serbia
Mladjan Maksimovic: Faculty of Management Zaječar John Naisbitt University Belgrade, Serbia

ECONOMIC COMPUTATION AND ECONOMIC CYBERNETICS STUDIES AND RESEARCH, 2017, vol. 51, issue 1, 75-88

Abstract: Tourism is a very complex phenomenon which occupies an important place in the process of strong and continual changes. In parallel with the development of tourism, the personnel who have decided on their life and work orientations, economic and existential interests tied to tourism as a social and economic activity have also been developed. In recent times, with the skills and personality characteristics as the key sources of individual differences, the concept of competence has been introduced. In particular, managers must possess the necessary knowledge, skills and competencies that will help them to respond quickly to the changes that have occurred in their organizations, and to make timely decisions on the performance of given tasks. Therefore, the manuscript proposes an approach to the selection of personnel for the position of sales manager in the tourism sector based on the use of the SWARA and the WASPAS methods. The application of the proposed approach, as well as its efficiency and effectiveness, are shown in the conducted numerical example.

Keywords: personnel selection; sales manager; tourism; MCDM; SWARA; WASPAS. (search for similar items in EconPapers)
JEL-codes: D81 O15 Z32 (search for similar items in EconPapers)
Date: 2017
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (8)

Downloads: (external link)
ftp://www.eadr.ro/RePEc/cys/ecocyb_pdf/ecocyb1_2017p75-88.pdf

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:cys:ecocyb:v:50:y:2017:i:1:p:75-88

Access Statistics for this article

ECONOMIC COMPUTATION AND ECONOMIC CYBERNETICS STUDIES AND RESEARCH is currently edited by Gheorghe RUXANDA

More articles in ECONOMIC COMPUTATION AND ECONOMIC CYBERNETICS STUDIES AND RESEARCH from Faculty of Economic Cybernetics, Statistics and Informatics Contact information at EDIRC.
Bibliographic data for series maintained by Corina Saman ().