How Much Are Machine Assistants Worth? Willingness to Pay for Machine Learning-Based Software Testing

Maren F. Mehler and Oliver A. Vetter

Publications of Darmstadt Technical University, Institute for Business Studies (BWL) from Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL)

Abstract: Machine Learning (ML) technologies have become the foundation of a plethora of products and services. While the economic potential of such ML-infused solutions has become irrefutable, there is still uncertainty on pricing. Currently, software testing is one area to benefit from ML services assisting in the creation of test cases; a task both complex and demanding human-like outputs. Yet, little is known on the willingness to pay of users, inhibiting the suppliers' incentive to develop suitable tools. To provide insights into desired features and willingness to pay for such ML-based tools, we perform a choice-based conjoint analysis with 119 participants in Germany. Our results show that a high level of accuracy is particularly important for users, followed by ease of use and integration into existing environments. Thus, we not only guide future developers on which attributes to prioritize but also which characteristics of ML-based services are relevant for future research.

Date: 2023-06-14
New Economics Papers: this item is included in nep-ain, nep-big, nep-cmp and nep-dcm
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Published in ECIS 2023 Research Papers (2023-06-14) : pp. 1-17

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Persistent link: https://EconPapers.repec.org/RePEc:dar:wpaper:138317

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