The Effect of Personalized Feedback on Small Enterprises’ Finances in Uganda

Antonia Grohmann, Lukas Menkhoff and Helke Seitz

No 1823, Discussion Papers of DIW Berlin from DIW Berlin, German Institute for Economic Research

Abstract: This RCT examines the effect of a new style finance training during which participants are given personalized feedback on their financial business outcomes in addition to a “rules-of-thumb” training approach. We compare this to the effects of a “rules-of-thumb” training by itself and to a control group. Targeting about 500 small and micro entrepreneurs in Kampala, Uganda, we find that the personalized feedback training significantly improves outcomes at the six-months horizon. The index of primary outcomes increases by 0.258 SD units and overall savings improve by 0.257 SD units. Analyzing the feedbacks provided we find evidence that feedback works by increasing motivation, in line with “feedback-intervention-theory.”

Keywords: Financial Training; Feedback; Small Business Growth; Economic Development (search for similar items in EconPapers)
JEL-codes: D22 L26 O12 O16 (search for similar items in EconPapers)
Pages: 62 p.
Date: 2019
New Economics Papers: this item is included in nep-afr, nep-cfn, nep-ent and nep-mfd
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https://www.diw.de/documents/publikationen/73/diw_01.c.683574.de/dp1823.pdf (application/pdf)

Related works:
Journal Article: The Effect of Personalized Feedback on Small Enterprises’ Finances in Uganda (2022)
Journal Article: The Effect of Personalized Feedback on Small Enterprises’ Finances in Uganda (2020)
Working Paper: The Effect of Personalized Feedback on Small Enterprises’ Finances in Uganda (2019)
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Persistent link: https://EconPapers.repec.org/RePEc:diw:diwwpp:dp1823

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