Has the COVID-19 pandemic affected public trust? Evidence for the US and the Netherlands

Carin Cruijsen, Jakob de Haan and Nicole Jonker

Working Papers from DNB

Abstract: Using two large-scale surveys among households, we examine the drivers of trust in banks, insurance companies, BigTechs, and other people in the United States and the Netherlands, and analyse whether the COVID-19 pandemic has affected public trust. Our results suggest that the COVID-19 pandemic did not have much effect on trust in financial institutions in the US and the Netherlands. However, trust in BigTechs and trust in other people declined in both countries, especially in the US. Our regression results show that the relationship between respondents’ characteristics and (changes in) trust differs across the US and the Netherlands, but for both countries we find evidence that individuals with poor health have lower levels of trust than healthy people, and that trust among poor-health respondents dropped more during the pandemic.

Keywords: trust; COVID-19; financial institutions; BigTechs; health; consumer survey (search for similar items in EconPapers)
JEL-codes: D12 D83 E58 G21 G22 (search for similar items in EconPapers)
Date: 2021-08
New Economics Papers: this item is included in nep-hea and nep-soc
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.dnb.nl/media/ic2fknyz/working_paper_no-_723.pdf

Related works:
Journal Article: Has the COVID-19 pandemic affected public trust? Evidence for the US and the Netherlands (2022)
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:dnb:dnbwpp:723

Access Statistics for this paper

More papers in Working Papers from DNB Contact information at EDIRC.
Bibliographic data for series maintained by DNB ().