CIO herds and user gangs in the adoption of open source software

Francesc Miralles, Sandra Sieber (ssieber@iese.edu) and Josep Valor
Additional contact information
Francesc Miralles: Universitat Pompeu Fabra
Sandra Sieber: IESE Business School, Postal: Research Division, Av Pearson 21, 08034 Barcelona, SPAIN
Josep Valor: IESE Business School, Postal: Research Division, Av Pearson 21, 08034 Barcelona, SPAIN

No D/595, IESE Research Papers from IESE Business School

Abstract: Open Source Software (OSS) has received wide attention from the research community, analyzing both the innovation process of software development by distributed and unrelated teams, and the market dynamics at play between "free" and proprietary software. Up until now, OSS adoption has been irregular, although it seems to be breaking the dominance of existing players in some market segments. In this paper, we contend that due to the particularities of its development process, traditional ways of explaining IT adoption -rational decision making, technology diffusion models, and the psychology of the decision maker- are insufficient to explain the case of OSS diffusion. We believe that the existence of a strong and diffused development community leads to a new role of the user community, as both are intertwined. In addition, new concerns for social corporate responsibility and welfare create a new context, in which "user gangs" may exert some degrees of pressure on the IT decision maker. By analyzing some significant cases we depict under what conditions significant OSS adoption may unfold, showing that in two of the cases studied user gangs play a significant role. The resulting preliminary framework will inform future work, in which we aim at validating the emerging insights gained in this research.

Keywords: Open source software; IT adoption; user communities; CIO herding (search for similar items in EconPapers)
Pages: 17 pages
Date: 2005-06-17
New Economics Papers: this item is included in nep-ict and nep-ino
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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