Applying the Theory of Task-Technology Fit to Mobile Technology: The Role of User Mobility

Judith Gebauer and Ya Tang
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Judith Gebauer: U of Illinois at Urbana-Champaign
Ya Tang: U of Illinois at Urbana-Champaign

Working Papers from University of Illinois at Urbana-Champaign, College of Business

Abstract: In this paper, we apply the theory of task technology fit to mobile technology, focusing specifically on the role of user mobility. We describe the results of an empirical study of 216 business users of mobile devices that included various smart phones, personal digital assistants (PDAs), and laptop computers. Our findings suggest that (1) the relationship between task difficulty and functional requirements of the mobile devices is stronger for highly mobile users than for less mobile users; (2) user mobility is associated with increased user-perceived importance of a number of non-functional features; and (3) for a number of functions and features, highly mobile users indicated a stronger relationship between task-technology fit, and overall evaluation of the technology. We conclude that user mobility needs to be taken into account when applying the theory of task-technology fit to mobile information systems. In addition, our study provides specific insights about the information system requirements of an increasingly mobile workforce.

Date: 2007-08
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Persistent link: https://EconPapers.repec.org/RePEc:ecl:illbus:07-0114

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