Application of text mining in tourism: Case of Croatia

Uroš Godnov and Tjaša Redek

Annals of Tourism Research, 2016, vol. 58, issue C, 162-166

Abstract: •Text reviews increasingly important for travelers and managerial decision-making.•Numerical evaluation of facility rarely sufficient, textual reviews provide rich information.•Illustration how text mining methods can be used to summarize reviews.•Implications for travelers and management highlighted.

Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:eee:anture:v:58:y:2016:i:c:p:162-166

DOI: 10.1016/j.annals.2016.02.005

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