Effects of general and particular online hotel ratings

Sangwon Park and Juan Nicolau ()

Annals of Tourism Research, 2017, vol. 62, issue C, 114-116

Abstract: •General hotel ratings influence reviews’ usefulness.•Specific hotel attributes ratings differently affect reviews’ usefulness.•A U-shaped effect is generally found in the hotel review ratings.•In rating for location, directional reviews are not different from each other.

Date: 2017
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Citations: View citations in EconPapers (8)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:anture:v:62:y:2017:i:c:p:114-116

DOI: 10.1016/j.annals.2016.10.010

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