Information technology as a buffer against COVID-19

Sungwoo Choi, Jihwan Yeon, Hyoung Ju Song and Jihao Hu

Annals of Tourism Research, 2023, vol. 98, issue C

Abstract: •Positive IT investment effects on hotel performance were reduced during the pandemic.•Continuous IT investment still provided a performance advantage.•This study informs the strategic responses of hotels to future external shocks.

Keywords: Information technology; IT investment; Hotel performance; COVID-19; Pre-COVID-19 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:eee:anture:v:98:y:2023:i:c:s0160738322001785

DOI: 10.1016/j.annals.2022.103527

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