How child welfare professionals search for, access, and share information: Findings from the National child welfare information study

Michael Long, Sharika Bhattacharya, Elizabeth Eaton, Dannele Ferreras, Christina Zdawczyk, Christine Leicht, Brian Deakins and Matthew McGuire

Children and Youth Services Review, 2021, vol. 130, issue C

Abstract: Child Welfare Information Gateway, with funding from the Children’s Bureau of the U.S. Department of Health and Human Services, conducted the National Child Welfare Information Study between January and May 2019 to better understand how child welfare professionals search for, access, and share information. Topics covered in the survey included the general level of access to child welfare information, proactive searches for child welfare information, receiving child welfare information, sharing child welfare information, training, using mobile technology to access child welfare information, and using social media to access and share child welfare information. The results, based on 3,313 responses, provide a valuable profile of how child welfare professionals interact with information as part of their work responsibilities. These findings will be useful to (1) technical assistance providers seeking to disseminate information to this audience, (2) people responsible for managing and directing child welfare organizations, and (3) other researchers who can use the data for additional exploration on these topics.

Keywords: Child welfare; Information access; Information search; Information use; Mobile devices; Social media (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:eee:cysrev:v:130:y:2021:i:c:s0190740921003315

DOI: 10.1016/j.childyouth.2021.106255

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