Quality inspection scheduling for multi-unit service enterprises

Arthur E. Carter and Cliff T. Ragsdale

European Journal of Operational Research, 2009, vol. 194, issue 1, 114-126

Abstract: The traveling salesman problem is a classic NP-hard problem used to model many production and scheduling problems. The problem becomes even more difficult when additional salesmen are added to create a multiple traveling salesman problem (MTSP). We consider a variation of this problem where one salesman visits a given set of cities in a series of short trips. This variation is faced by numerous franchise companies that use quality control inspectors to ensure properties are maintaining acceptable facility and service levels. We model an actual franchised hotel chain using traveling quality inspectors to demonstrate the technique. The model is solved using a commercially available genetic algorithm (GA) tool as well as a custom GA program. The custom GA is proven to be an effective method of solving the proposed model.

Keywords: Genetic; algorithms; Scheduling; Traveling; salesman (search for similar items in EconPapers)
Date: 2009
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0377-2217(07)01194-0
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:ejores:v:194:y:2009:i:1:p:114-126

Access Statistics for this article

European Journal of Operational Research is currently edited by Roman Slowinski, Jesus Artalejo, Jean-Charles. Billaut, Robert Dyson and Lorenzo Peccati

More articles in European Journal of Operational Research from Elsevier
Bibliographic data for series maintained by Catherine Liu ().