Factors influencing farmers’ satisfaction with the quality of agricultural extension services

Hazem S. Kassem, Bader Alhafi Alotaibi, Muhammad Muddassir and Ahmed Herab

Evaluation and Program Planning, 2021, vol. 85, issue C

Abstract: Assessing farmers’ satisfaction with the quality of agricultural-extension services is essential for developing extension programs that comply with farmers’ needs and agroecological conditions. This study aimed to determine factors influencing farmers’ satisfaction with extension services. Data were collected through a questionnaire from a random sample of 393 farmers in the Kafr El Sheikh governorate. Farmers assessed the quality of extension services by five main indicators: (1) availability, (2) accessibility, (3) diversity, (4) relevance, and (5) effectiveness. Descriptive statistics and a logistic-regression model were used to analyze the data. Results showed that farmers had lowly participated in the provided extension services. The accessibility of services was ranked first with regard to satisfaction, while diversity of services was the lowest-ranked quality attribute. Results also revealed that factors significantly influencing farmers’ satisfaction included farm size, diversity of farming activities, annual income, and participation in extension services. Results provide practical implications for policy makers to support smallholder farmers by providing high-quality extension programs.

Keywords: Satisfaction; Farmers; Factors; Agricultural-extension services; Quality (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (11)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0149718921000070
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:epplan:v:85:y:2021:i:c:s0149718921000070

DOI: 10.1016/j.evalprogplan.2021.101912

Access Statistics for this article

Evaluation and Program Planning is currently edited by Jonathan A. Morell

More articles in Evaluation and Program Planning from Elsevier
Bibliographic data for series maintained by Catherine Liu ().