The influence of familiness on decision-making quality in top management teams: The role of emotional dissonance and perceived team support

Laura Hoekx, Frank Lambrechts, Pieter Vandekerkhof, Wim Voordeckers and Hermann Frank

Journal of Family Business Strategy, 2023, vol. 14, issue 2

Abstract: This article studies the relationship between familiness, approached from a new systems theory perspective, and decision-making quality in family firm top management teams. We focus on two potential explanations of this relationship by examining the mediating role of emotional dissonance and perceived team support. A hand-collected multiple-respondent dataset of 212 top managers from 45 Belgian family firm TMTs shows a positive relationship between familiness and decision-making quality, mediated by the level of perceived team support. Moreover, we find that familiness decreases the level of emotional dissonance experienced by these top managers.

Keywords: Familiness; Decision-making quality; Emotional dissonance; Perceived team support; New systems theory (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:eee:fambus:v:14:y:2023:i:2:s1877858522000626

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DOI: 10.1016/j.jfbs.2022.100538

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