Reviewing half a century of measuring cross-cultural competence: Aligning theoretical constructs and empirical measures

Nicole Franziska Richter, Christopher Schlaegel, Vasyl Taras, Ilan Alon and Allan Bird

International Business Review, 2023, vol. 32, issue 4

Abstract: We provide a comprehensive review of how cross-cultural competence (CCC) has been measured over the past half-century in order to more closely align theoretical constructs and empirical measures. Based on a content analysis of 68 academic and commercial CCC instruments and a supplemental survey of 160 experts, we review the approaches used in these instruments to conceptualize and quantify CCC, discuss their limitations, and recommend best practices and directions for future researchers and practitioners when selecting and using CCC instruments or developing new alternatives.

Keywords: Cross-cultural competence; Cultural intelligence; Intercultural competence; Global mindset; Multicultural personality; Measurement; Systematic review (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1016/j.ibusrev.2023.102122

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