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COVID-19 and bank branch lending: The moderating effect of digitalization

Thiago Silva (), Sergio Rubens Stancato de Souza, Solange Guerra and Benjamin Tabak

Journal of Banking & Finance, 2023, vol. 152, issue C

Abstract: We examine how COVID-19 and digitalization have changed bank lending behavior. Using microdata from Brazil, we investigate the determinants of these changes at the bank branch level and by credit type. Branches in areas more affected by COVID-19 reduced loan issuances and experienced lower credit revenues. These branches could not adjust their costs in the short term due to this decline in lending, resulting in increased marginal costs. We also find that branches of more digitalized banks were less sensitive to local borrowers’ conditions and could expand their clientele. These branches extended credit to borrowers in remote localities less affected by COVID-19, positioning themselves better than branches of less digitalized banks. Our research highlights the critical role of digitalization in distressed periods, as it enables banks to respond more swiftly and effectively, favoring financial stability.

Keywords: COVID-19; Digitalization; Bank branch; Marginal cost; Bank lending; Credit type (search for similar items in EconPapers)
JEL-codes: C58 D22 D40 G21 I19 O31 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (7)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbfina:v:152:y:2023:i:c:s0378426623000936

DOI: 10.1016/j.jbankfin.2023.106869

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